Last updated: January 2024
Introduction
atoll-ibex ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atoll-ibex.com.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the website includes:
- Personal Data: Personally identifiable information, such as your name, email address, and postal code that you voluntarily give to us when you submit an enquiry through our contact form.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.
How We Use Your Information
We use the information we collect in the following ways:
- To respond to your enquiries and provide you with requested information about our services
- To prepare and send you quotes for roof cleaning services
- To improve our website and customer service
- To send periodic emails regarding your enquiry or other services
- To comply with legal obligations
Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose
- Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
- Legitimate Interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information is required by law, to enforce our site policies, or to protect our or others' rights, property, or safety
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, and customer service
Your Rights
Under the GDPR, you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate personal data
- The right to erasure of your personal data
- The right to restrict processing of your personal data
- The right to data portability
- The right to object to processing
- Rights related to automated decision-making and profiling
To exercise any of these rights, please contact us using the details provided below.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
Third-Party Websites
Our website may contain links to third-party websites and services. We have no control over the content and policies of those sites and accept no responsibility for their content or practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
atoll-ibex
14 Westgate Business Park
Northampton, NN5 7QP
United Kingdom
Email: [email protected]